Refund Policy

For damaged Script or template, we will ask you Base URL (where you install our system), purchase code, and a screenshot of the issue to be sent to our support service.

All clients of CodeXvalley are subject to the following refund policy

At codexvalley, we always try to make our customers satisfied with our item they’ve purchased from us. If you’re having trouble with our product or believe it is defective or you’re feeling frustrated, then please email us: [email protected] to report your defective script and our team will assist you as soon as possible. For damaged Script or template, we will ask you Base URL (where you install our system), purchase code, and a screenshot of the issue to be sent to our support service.

No refunds will be offered for digital products except if the product you’ve purchased is:
The product is completely non-functional.
The product description was fully misleading.
Asked for Support and didn’t get any response in Three business day.
– then you do have the option to request a refund.

We also reserve the right to refuse a refund in the following situations:
It has expired more than 3 days after purchase and you even didn’t add at least one ticket to our support with a real issue.
Promotional Item / Discount Item / Bundle Offer items are non-refundable.
You have changed your mind about an item.
You bought an item by mistake and the item was downloaded by you.
The item was bought by your employee or friends from your account to which he/she had legal access.
You refused to provide our support staff access to your website or cPanel access to investigate our product you are having an issue with.
codexvalley offers a full or partial refund within 7 business days starting from the moment when the member makes the payment. In this case, codexvalley has the right to ask questions for the refund and also we have the right to NOT offer the refund if we see reasonable.

Please also note that:
Refunds can take up to 07-10 days to reflect in your account.
We normally charge 10% as a Refund Processing fee.
You can cancel your account at any time; however, there are no refunds for cancellation.
You will be unable to download or use the item when you claim for refund.

Does any awesome idea need to turn into reality?

 or any customization needed?

Our Trademarked
Process & Workflow.

Founded In 2018. Architect secure, efficient, and user-friendly items by writing codes to turn ideas into reality. Working on a daily basis to bring a unique, standard, and trendy product for various marketplace and clients.

Our team of professional analysts is constantly roaming the web in search of promising techniques, which will make your business better. We know how important it is for you to maintain your schedule, that’s why we do everything to fit it. 

Our Expertise

Plugin & Extension
Web Application
IT Consultancy
Mobile Apps

Company

Vendor
Miami | Florida – 33131
Another Address
Dhaka – 1230

Terms

Terms Of Services
Privacy Policy
Data Center
Affiliate

Support

Member Area
Get Support
Our Forum
F.A.Q.

Facing Technical Issue?

24/7 Customer Support